Project Management Office Manager (m/w/d)

Ready to take ownership and make an impact? In this role, you’ll lead a high-performing PMO team, oversee complex projects, and help define how world-class software solutions are delivered to our customers.

• Lead, coach, and develop a regional team of experienced Project Managers, fostering a culture of accountability and continuous improvement.
• Oversee a portfolio of concurrent customer projects, ensuring delivery on time, on budget, and to scope.
• Drive regional Professional Services KPIs including utilization, delivered revenue, and profitability.
• Monitor project performance, manage escalations, and ensure consistent delivery quality and customer satisfaction.
• ·Collaborate closely with Sales, Customer Success, and Operations to align resources and ensure seamless handover from presales to delivery.
• Support the development of Statements of Work and delivery plans for new projects.
• Maintain and enhance PMO methodologies, tools, and best practices to ensure excellence and standardization across teams.
• Conduct governance and portfolio review meetings to track progress and address delivery risks.
• Act as part of the Professional Services leadership team, contributing to regional and global improvement initiatives.
• Encourage knowledge sharing and professional development within the PMO team.

• 3+ years leading a PMO, or 8+ years in Project or Program Management within an enterprise software or technology environment.
• At least 5 years of experience in a Professional Services department of a software or technology organization.
• Proven track record managing large-scale software implementation projects (>€500K, >12 months duration).
• Experience overseeing complex project portfolios (30+ projects) and cross-functional delivery teams.
• Strong leadership skills with experience in mentoring and developing project managers.
• Background in Professional Services organizations and familiarity with PSA tools (e.g., FinancialForce/Certinia, Kantata, Planview).
• Excellent communication, stakeholder management, and negotiation skills.
• Solid understanding of software delivery methodologies (Waterfall, Agile, or hybrid approaches).
• Bachelor’s degree in Computer Science or related field (or equivalent experience).
• PMP or PRINCE2 Practitioner certification (required).
• ITIL V4 Foundation or MSP certification (preferred).

We look forward to receiving your application via the Apply button below! Please attach your resume and your references, and indicate your earliest possible start date and salary expectations.

Our People & Culture Team is happy to answer your questions at jobs@softproject.de or by phone at +49 7243 56175 0.

About Us

For over 25 years, SoftProject GmbH has been developing smart solutions for the digital world. With our low-code platform X4 BPMS, we simplify business processes across industries, making them faster, more efficient, and easier to manage. Our customers digitize workflows effortlessly using intuitive graphical tools—programming skills? Not required.

Today, over 300 companies worldwide rely on X4 BPMS, and our team of more than 120 colleagues continues to drive SoftProject’s success in Germany, Spain, and France. You can expect exciting projects, modern technologies, and a workplace where ideas matter, team spirit thrives, and innovation is fun.

Work Your Way – Hybrid work & flexible hours to suit your life.

Family-Friendly Policies – Nursery subsidies & parental support.

Office Vibes – Dogs welcome, free parking, fresh fruit, great coffee & smart food options like Foodji (our digital food fridge).

Fun & Culture – After-work events, summer & Christmas parties, team sports events like B2Run, JobRad & a strong ONECompany spirit.

Perks & Extras – Onboarding kit, anniversary & life-event gifts, EGYM Wellpass for your wellbeing, corporate benefits platform & referral program.